Cloud Solution Engineers/Architect
Role and Responsibilities
The Microsoft Cloud Solution Engineers and Architects deliver technical solutions and support to customers allowing them to maximize their investment in Microsoft cloud technology. The ideal candidates will have experience in a customer facing roles and success supporting Microsoft cloud-based solutions, migrating workloads to the cloud, and experience with connecting and managing hybrid cloud environments.
Additional responsibilities will include supporting internal company IT activities as the organization grows. These activities could include workstation configuration, cloud resource management, and end-user troubleshooting.
Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
The support of integrated solutions using the latest Microsoft products and technologies.
Understanding the relevant application development, infrastructure, and operations implications of the developed solution.
Location: Chicago IL | Philadelphia PA | Remote
Travel: Up to 30%
Qualifications and Education Requirements
Bachelor’s degree in computer science or related field preferred
3-8+ years implementation, migration and support with cloud infrastructure as part of responsibilities, including Exchange Online
MCSA and MCSE certifications preferred
CCNA/CCNE (major plus)
Technical Skills (not all mandatory, we will train you)
Understanding of Microsoft cloud computing technologies, business drivers, and emerging computing trends
Technical experience in infrastructure support including Office 365 services, networking, virtualization, identity, security, and storage.
Understanding of how to build resilient multi-site architectures
Experience with Windows and Linux operating systems
Experience with the following technologies:
Recovery Services Vault
Experience supporting IT infrastructure on premise or cloud-based
Azure Active Directory
Mobile Application Management
Mobile Device Management
Services project support
Building Customer/Partner Relationships
Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through
Presentation skills with a high degree of comfort with both large and small audiences
Prior work experience in a Consulting/Support position within a software and/or services company
Problem-solving mentality leveraging internal and/or external resources
Exceptional verbal and written communication